This Privacy Policy explains how information is collected, used, shared, retained, and protected when you visit cartowingmiami.com, call through the website, or request towing or roadside assistance.
Information we collect
We may receive information you choose to provide by telephone or another available communication channel, including your name, telephone number, vehicle details, pickup location, requested destination, service needs, and other information reasonably necessary to evaluate or fulfill a towing request.
When you use the website, we may also process device and browser information, IP address, referring pages, pages viewed, approximate location, campaign information, calling-button interactions, privacy choices, and security or diagnostic logs.
How we use information
- Respond to inquiries and coordinate requested towing or roadside service
- Connect a caller with an available service provider
- Operate, secure, troubleshoot, and improve the website and calling experience
- Understand website and advertising performance according to saved privacy choices
- Maintain appropriate business records, prevent abuse, resolve disputes, and comply with legal obligations
Cookies and analytics
Necessary browser storage supports core operation, accessibility settings, and saved privacy choices. No optional analytics or advertising tag is currently loaded. You can review or change saved choices through . See our Cookie Policy for more information.
Advertising measurement
This website does not currently load a Google Ads or other optional advertising-measurement tag. If one is added later, its use and related privacy choices will be disclosed here and in the Cookie Policy.
Calls and communications
Calls placed through the website may use a call-tracking number, may be routed to an independent towing provider, and may be recorded for quality, safety, training, dispute resolution, and service coordination where permitted by law. By continuing a recorded call after receiving notice, you consent where consent is required. A general service inquiry does not enroll you in recurring marketing.
How we share information
We do not sell personal information for money. Information may be shared with towing operators and service providers that support call routing and recording, website hosting, security, analytics, advertising measurement, mapping, payment processing, or requested services. Information may also be disclosed when required by law, to enforce an agreement, resolve a dispute, or protect users, providers, the website, or the public.
Security and retention
Reasonable administrative, technical, and organizational safeguards are used, but no internet transmission, telephone network, or storage system can be guaranteed completely secure. Information is retained only as reasonably necessary for service coordination, business records, dispute resolution, security, and legal compliance.
Your privacy rights and choices
Depending on where you live, you may have rights to request access, correction, deletion, or a copy of personal information, or to object to or restrict certain processing. You may withdraw consent where processing is based on consent. Use the communication option on our Contact Us page to submit a request. Identity verification may be required.
Where applicable, supported Global Privacy Control signals are honored for targeted advertising or the sale or sharing of personal information.
Third-party services
Telephone carriers, towing providers, mapping tools, payment services, advertising platforms, and linked websites operate under their own terms and privacy practices. Review their policies before providing information directly to them. This policy covers only this website and information controlled through its operation.
Children’s privacy
The website and advertised services are intended for adults requesting vehicle assistance and are not directed to children under 13. Personal information from children under 13 is not knowingly collected.
Policy changes
This policy may be revised when the website, services, providers, technologies, or legal obligations change. The current version will remain published on this page.